Just had granite installed for our master bath renovation. Such a positive experience from beginning to end. They have a well organized system and the guys are very friendly, respectful and professional. Can’t say enough about them. Cesar, Mark and John.....you rock! I will be sure to go back to Robb Masters and pick out another slab of granite for our second bathroom reno. Thanks again!
Cindy Van Auken
20:29 16 Apr 18
Added a laundry/mud room to my house and needed a small sink top and counter. Called around town to many places and got the run around.Stopped by QSC and had a top picked out and quoted in less than 30 minutes. They came out and measured and installed within the next week.Honestly was surprised how much attention I was given for such a small job. Definitely impressed and because of that will use them for my kitchen. Thanks QSC!* * * Update 5 years later * * * Had them install my kitchen cabinets 2 year after this review (2015) and everything turned out perfect! Couldn't ask for a better product and company to work with.Had a door bow slightly and called them 3 years later to see if the manufacture would warranty. They came out, did the claim and installed a new door...3 years later!! It's hard to find a contractor to call you back after 3 days, let alone 3 years. These guys continue to rock and I continue to tell everyone about my great experience with them!
18:47 22 May 18
I had a small marble Vanity top installed in my half bathroom, the customer service was excellent the job went smooth.
21:36 19 Jun 18
Two bathrooms and now a kitchen! QSC is an amazing one stop shop! From project design ideas to demolition and install, the process was seamless (as the granite countertop), efficient and best of all....painless! Highly recommend this company!
01:24 24 Mar 18
Had someone come out to measure my kitchen for cabinets and countertops. The guy said give him a few days to draw up the quote as he was leaving. Never heard from them again.
10:53 06 Apr 18
Great company to work with I've used many granite installers and these guys do the best setup and layout work for clients to see how the top will look pre install. Workmanship and install are top notch
15:01 10 Mar 18
Great business. I got quartz countertops from them after checking five other places. They were easy to get in touch with and we're always on time. Well organized and consistent. Fast installation. Very good selection. I will definitely use them again on my next phone project. Very reasonably priced as well.
20:19 17 Aug 18
I chose Quality Stone Concepts for my new kitchen countertops. The entire process, from visiting the showroom to look at stone to final installation, was above expectations. Every person at this company was professional and top-notch. The salesperson took considerable time with me to find just the right color and pattern. The measure was done promptly. I received a picture of my layout showing the seam placement. The delivery and install crew were professional and very careful to level everything. Seams were finished so that unless you know they are there or right on top of them you would never know. Quality Stone Concepts went above and beyond AND the price was better than expected!
13:14 29 Nov 18
They never call back. We have called several times because rollouts they installed have fallen out/off the tracks. Nothing. Crickets. The countertop they installed is beautiful but there are huge gaps everywhere. And the contractors they recommended. Just terrible. Tom (the contractor) was the absolute worst person to deal with.
16:27 06 Dec 18
I wanted to replace my parents old counters with granite tops for Christmas. My neighbor just had hers done by Quality and highly recommend them. I have to say Terry (one of the owners) has been my point of contact throughout the process. His customer service is first class. The job was done on time and without issues. I will use Quality Stone in the future and will highly recommend this company to anyone seeking there services.
21:51 21 Dec 18
Fantastic experience. I highly recommend and will definitely use them again.
13:49 03 Jan 19
"Thunder White" Granite countertops and backsplash installed. Quality, workmanship, and customer service all top notch. Even with a delayed measurement appointment, QSC ensured my project was completed on schedule and exceeded my expectations. Will use them again for future projects.
13:49 08 Jan 19
Ryan and the entire staff at Quality Stone were wonderful to work with. I had a large kitchen and 5 bathroom vanities that I needed countertops for. I selected quartz for the kitchen and a different top for each bathroom. They couldn’t have done a better job !! Everything looks amazing!! I will use them again on future projects and highly recommend them!
22:27 17 Jan 19
These guys rock! I was replacing my cooktop, and needed to make the hole in my granite countertop smaller. I opted to put a piece on top, and have a raised cooking area. They found a piece that matched perfectly. From the measuring to the installation, everyone was impeccable. Couldn't be happier! Great company
20:30 25 Feb 19
I needed a small vanity top made. They had the best reviews so I went here. I thought that since the job was small, they either wouldn't do it, or charge me more to make alittle more money. I couldn't have been more wrong. My wife and I went there on a Saturday and met Ryan. After we told him what we were looking for he showed us the "remnant" stack. It is all the left over pieces from bigger orders. We were able to find exactly what we wanted. The price was great for a small custom size one off piece. Over the next several days they cut it to specifications and the customer service during this time was great. When it was ready, Jenice took care of me as far as picking it up and payment. I would recommend them for any counter top need. Thanks Ryan and Jenice!
00:42 20 Mar 19
Rob at Quality Stone is the best. I would highly recommend this company for your next job. Cannot say enough good things about this company.
17:07 28 May 19
We made the mistake of following our contractor's lead in using this company. The countertops were not properly installed, resulting in a space for our NEW stove that was too tight. We requested for the countertops to be ground to accommodate the stove. The worker that came out, decided it was okay, and jammed the stove in. The stove was damaged, inside and out. Now, 7 months later, Ryan still refuses to come view the damage, wanting to meet in his office. That way, he doesn't have to take responsibility for what his worker did. We would not recommend QSC to anyone for anything, since Ryan has little to no respect for the customers.
19:41 15 Jun 19
This company has been a constant source of delay in our home project. They have installed cabinets incorrectly and different from approved plans. They have installed countertops without the approval of our general contractor or us (the homeowners). Our project is now going on five months and a lot of the delays are due to QSC. They have failed to return to correct mistakes made and are now completely blowing off our GC. We had to file Better Business Bureau report. I suggest all the 1 star reviewers do the same. Especially, if you are a disabled vet willing to talk to the media as we are (and yes BBB asks that specifically). Being in such a big military area, I’m sure there are many people that would be interested in hearing your accounts. Buyer beware. If you want anything done right or in a timely fashion do not go with this company.
13:55 21 Jul 19
I'm updating my review of QSC since we've gone to contract and are awaiting install of cabinets. My wife and I worked with Robb Masters for several months (other issues on our part) to design a layout, and price everything. Throughout the entire time, Robb was extremely professional and worked with us on every question we had. He also had his own various inputs on look, etc. which was very helpful in the long run. We can't wait for everything to come in and get installed!
15:27 22 Jul 19
Excellent selection of countertops with lots of variety in each type!!Very nice!
16:57 19 Sep 19
I regret ever contracting this company!From the beginning there were signs but I stuck with it because I thought they would keep their promise to deliver.This was a nearly $20,000.00 job.Once they were paid they disappeared. The job is still incomplete. Both Tony and Terry gave me their word they would be back to fix the errors and complete the job, never heard back. Impossible to get anyone to call you back from the company either! Stay clear!!
18:44 14 Oct 19
Excellent quality and customer service. We were doing a kitchen remodel and I came across them when a I did a search on the internet for counter tops. We made an appointment and met with Lu and she showed us options. Once we made our selection for our counter tops and set everything up it was seamless. We love their work and will be using them again for our bathroom counter tops.
22:15 30 Dec 19
Awesome selection of countertops! Their website doesn't show the selection adequately, so just go and see for yourself. Saturday hours are a huge bonus. Will let you know how the finished product comes out!
M L Flynn
18:18 11 Jan 20
From an awesome customer of ours "Ashley, please pass on to the tech that laser scanned the counter top opening, the craftsmen that cut and finished the quartz and the on-site installers, how impressed we were with the fit and finish of QSC final product. As someone from a precision manufacturing and engineering field service back ground of over 40 years, I can be hard to please. Congrats on a job well done." T.L.
16:55 17 Jan 20
Easy to work with. Rob is obviously well experienced and was able to guide us to exactly what we wanted. Pleasant showroom, conveniently located.
17:43 20 Jan 20
QSC did a fantastic job from start to finish. They showroom floor was helpful to see all of the various options. Everyone on the QSC Team was helpful, professional, and polite; Robbie in showroom, measurement crew, and installation crew). I strongly recommend this Team.
18:05 27 Jan 20
I was very happy with every aspect of my interaction with QSC. They were professional and easy to work with. They helped us choose a stone that would work well in our kitchen and they did an amazing job on the installation. I would highly recommend them to anyone.
01:16 10 Feb 20