15:23 12 Nov 20
Quality Stone Concepts put in new countertops, sink, and faucet in my kitchen five or so years ago. The faucet had a problem so I called them asking what the make and model was. The nice secretary got back to me about two hours later and told me I had an Essen faucet. I called Essen the same day and they said they would send me the parts to fix the faucet. I have a lifetime warranty on the Essen Premier faucet model that I have so there was no charge. The parts arrived the very next day and the faucet is as good as new. I highly recommend Quality Stone Concepts and a Essen faucets.
Vernon W. Williams Jr.
02:23 30 Oct 20
19:39 17 Sep 20
Amazing company that was recommended to us by a contractor friend. From the first call to the last email everyone was extremely helpful, friendly and professional. Constantly communicating everything. Our counters turned out perfect and just what we were looking for! We couldn’t be happier.
21:00 07 Sep 20
Quality Stone Concepts did an amazing job remodeling our kitchen. We are enjoying our beautiful granite countertops and white cabinets. The teams were very professional and a complete pleasure to deal with. I have already recommended them to our friends.
17:06 02 Sep 20
They were really nice and helpful, staying on a budget too.
14:00 10 Jul 20
They did a great job fabricating and installing our new quartz countertops. Installation was speedy and couldn't be happier.
01:51 29 Jun 20
Professional experts and the results are incredible. Their selections are cutting edge and working with each speciality team member was a pleasure. They were always on schedule, communicated with me regarding my specifications and the outcome was top of the line.I will definitely work with them again on my future projects and I continue to recommend Quality Stone to friends and family.
14:20 14 May 20
Love the Fantasy Blue leathered granite we chose. Service and communication were great, and they completed the job ahead of schedule.
16:50 11 May 20
I absolutely love my new quartz countertops! Quality Stone Concepts did an amazing job! Starting with stone selection through the installation it was a wonderful experience! I highly recommend them to anyone wanting a new stone surface!!
17:00 23 Apr 20
What an amazing group of people! Everybody I encountered and communicated with throughout the whole process were professional and totally helpful. Tony, Ashley, the guys who came out to measure, the installers, and the accounting office answered all of my questions and made the whole process painless. THANK YOU!! My counter tops look FANTASTIC!
Shaleen Wallace Photography
15:02 15 Apr 20
Great Team with Excellent Customer service. Our countertop was gorgeous and every step of the way was a pleasant experience. Huge change from other providers in the area that we used in the past. We definitely will be working with this team exclusively from this point forward.
21:32 02 Apr 20
This is by far the best, easiest, smoothest company I have worked with and I cannot recommend them enough.From the moment I walked through the showroom door I've been impressed with not only everyone's professionalism, but also their kind demeanor.The salesman greeted me within seconds of walking through the door, he walked me through every option, and didn't push me for a more expensive product. I reached out two days later and had a contract sent my way merely an hour later.Once the contract was signed, I had someone out to measure for my countertops within a week and a half. Another week and a half later, they were installed.Every person I worked with spoke to me as a person, not just a customer. They were engaging and an overall delight to work with. Plus, I am in love with the product.
00:58 27 Mar 20
Quality Stone was easy to work with. They have many choices of granite and access to another warehouse with more. They came to our house for measurements. They computerized the measurements and presented to us photos of how our countertops would look. They gave us a ready date. The demo team arrived this morning at 8 a m. followed by the installers. They completed the job by noon. They saved us $$ by carrying the slabs up our stairs vice renting a lift. Nice job! The countertops are gorgeous. Thank you!
20:04 26 Mar 20
Personal, almost "boutique" level service from picking out the stone to installation and follow up. We got the stone at a price well below their competition, good solid advice all along the way, and careful communication all through the process. Their demo crew and installation crew showed up on time, were pleasant and accommodating, answered all our questions, and cleaned up the job site afterwards. Superstars, in my book! Five stars out of five for Quality Stone!
16:47 19 Mar 20
These guys are great and helped in creating a beautiful kitchen for us. Our contractor was a nightmare but these guys did everything they could to fix any issues and work with us to finish this project.
18:02 18 Mar 20
My wife and I would like to thank everyone at QSC for the quality job done by all involved. We are very happy with the end results. Everybody at QSC was very professional. It started with Robbie who got us started in the right direction. We appreciate the constant followup on every detail
02:43 18 Mar 20
Ryan has assembled a great team and they do a great job. We had the crew out for our cabinet and countertop installation and they were all great to work with as well as extremely competent in their jobs. They were all attentive to ensure that we knew everything that came with the cabinet install as well as various features and care for the wood. The cabinets were all great quality and a huge upgrade to our old cabinet setup.I would highly recommend Ryan and Quality Stone Concept for your cabinet and countertop projects. Being a commercial photographer, I see many businesses throughout Hampton Roads from the south side to peninsula in this field and I've not encountered a group of folks that were more caring and concerned about customer satisfaction so again, I would give them 5 stars and highly recommend them for your home or business. Thanks.
18:04 28 Feb 20
Ryan and his team are always pleasant, prompt and professional! This was our second time using Quality Stone Concepts and we won’t hesitate to use them again when needed.
01:16 10 Feb 20
I was very happy with every aspect of my interaction with QSC. They were professional and easy to work with. They helped us choose a stone that would work well in our kitchen and they did an amazing job on the installation. I would highly recommend them to anyone.
18:05 27 Jan 20
QSC did a fantastic job from start to finish. They showroom floor was helpful to see all of the various options. Everyone on the QSC Team was helpful, professional, and polite; Robbie in showroom, measurement crew, and installation crew). I strongly recommend this Team.
17:43 20 Jan 20
Easy to work with. Rob is obviously well experienced and was able to guide us to exactly what we wanted. Pleasant showroom, conveniently located.
M L Flynn
18:18 11 Jan 20
Awesome selection of countertops! Their website doesn't show the selection adequately, so just go and see for yourself. Saturday hours are a huge bonus. Will let you know how the finished product comes out!
22:15 30 Dec 19
Excellent quality and customer service. We were doing a kitchen remodel and I came across them when a I did a search on the internet for counter tops. We made an appointment and met with Lu and she showed us options. Once we made our selection for our counter tops and set everything up it was seamless. We love their work and will be using them again for our bathroom counter tops.
03:06 15 Nov 19
Highly recommended, owners are hands on and help you every step of the way. Great staff. Not to mention the competitive pricing and the fact that they are so easy to work with. One of the most well run and efficient Stone cutting, granite, marble, etc polishing and installation. They cater to to your own specifications and the customer service is unmatched. 5- Stars
17:15 04 Oct 19
16:57 19 Sep 19
Excellent selection of countertops with lots of variety in each type!!Very nice!
12:20 16 Sep 19
So happy with my countertops... such a great company... such a pleasure to work with thank you to the entire team...you are awesome ☺️👍👍
15:38 09 Sep 19
Quality and service have been awesome!
23:05 30 Aug 19
Absolutely love our outdoor bar top! They did such a wonderful job we are so impressed with the quality of work and the excellent customer service. Will never go anywhere else!
19:41 27 Jul 19
10:47 27 Jul 19
14:20 24 Jul 19
21:56 22 Jul 19
15:27 22 Jul 19
I'm updating my review of QSC since we've gone to contract and are awaiting install of cabinets. My wife and I worked with Robb Masters for several months (other issues on our part) to design a layout, and price everything. Throughout the entire time, Robb was extremely professional and worked with us on every question we had. He also had his own various inputs on look, etc. which was very helpful in the long run. We can't wait for everything to come in and get installed!
15:49 20 Jul 19
15:13 20 Jul 19
We chose a difficult and tricky stone but QSC worked with us to get the look just right ! Terry , Robbie and the install team were easy to work with ! (I’m not the best photog but it looks fantastic!)
20:14 19 Jul 19
18:40 19 Jul 19
What’s Not to Like! They are Professional, Friendly, Timely, and On Budget. We found QSC after visiting numerous Stone companies and hit the jackpot. We are over the moon with our selection and installation of our new counters, we just wish we’d found them before going with someone else for our cabinets. Hands down they made us Happy and Confident in choosing QSC!
03:56 12 Jul 19
From the first moment of contact I found Quailty Stone Concepts put me at ease.The very overwhelming process became instantly simplified. I learned that not only do they do beautiful counter tops..THEY DO CABINETS AS WELL! Plus it will take HALF the time I had been quoted from another vendor!
Lou Anne Wagner
13:15 18 Apr 19
Great selections for granite or quartz for kitchen countertops or vanity tops.Locally owned. Friendly and caring team of employees with Great customer service.
18:37 22 Mar 19
Consistently the best!
16:16 21 Mar 19
We recently had our new granite countertops installed by QSC and are extremely pleased. In addition to them having a wide range of samples to choose from, we were mostly impressed that all the fabrication is done in their Virginia Beach facility. From a right-on-time start to a superb job installation finish they were most helpful and wonderful to work with. Their work is spot on and they have an excellent eye for the details. We would recommend them to anyone! Alan & Marcia H., Virginia Beach
00:42 20 Mar 19
I needed a small vanity top made. They had the best reviews so I went here. I thought that since the job was small, they either wouldn't do it, or charge me more to make alittle more money. I couldn't have been more wrong. My wife and I went there on a Saturday and met Ryan. After we told him what we were looking for he showed us the "remnant" stack. It is all the left over pieces from bigger orders. We were able to find exactly what we wanted. The price was great for a small custom size one off piece. Over the next several days they cut it to specifications and the customer service during this time was great. When it was ready, Jenice took care of me as far as picking it up and payment. I would recommend them for any counter top need. Thanks Ryan and Jenice!
20:30 25 Feb 19
These guys rock! I was replacing my cooktop, and needed to make the hole in my granite countertop smaller. I opted to put a piece on top, and have a raised cooking area. They found a piece that matched perfectly. From the measuring to the installation, everyone was impeccable. Couldn't be happier! Great company
16:48 02 Feb 19
18:54 25 Jan 19
22:27 17 Jan 19
Ryan and the entire staff at Quality Stone were wonderful to work with. I had a large kitchen and 5 bathroom vanities that I needed countertops for. I selected quartz for the kitchen and a different top for each bathroom. They couldn’t have done a better job !! Everything looks amazing!! I will use them again on future projects and highly recommend them!
13:49 08 Jan 19
"Thunder White" Granite countertops and backsplash installed. Quality, workmanship, and customer service all top notch. Even with a delayed measurement appointment, QSC ensured my project was completed on schedule and exceeded my expectations. Will use them again for future projects.
13:49 03 Jan 19
Fantastic experience. I highly recommend and will definitely use them again.
21:51 21 Dec 18
I wanted to replace my parents old counters with granite tops for Christmas. My neighbor just had hers done by Quality and highly recommend them. I have to say Terry (one of the owners) has been my point of contact throughout the process. His customer service is first class. The job was done on time and without issues. I will use Quality Stone in the future and will highly recommend this company to anyone seeking there services.
13:14 29 Nov 18
I chose Quality Stone Concepts for my new kitchen countertops. The entire process, from visiting the showroom to look at stone to final installation, was above expectations. Every person at this company was professional and top-notch. The salesperson took considerable time with me to find just the right color and pattern. The measure was done promptly. I received a picture of my layout showing the seam placement. The delivery and install crew were professional and very careful to level everything. Seams were finished so that unless you know they are there or right on top of them you would never know. Quality Stone Concepts went above and beyond AND the price was better than expected!
17:47 20 Nov 18
We are so thrilled with our new kitchen!!!! We purchased our cabinets and granite from Quality Stone Concepts and we are so happy with them! Every person that we came in contact with provided excellent customer service and couldn't have been nicer. We highly recommend this company!
17:14 16 Nov 18
21:17 12 Oct 18
15:56 04 Oct 18
QSC did an amazing job with our outdoor kitchen project. Good contractors and craftsman are hard to find and QSC did everything as promised beautifully. I enjoyed working with Ryan and everyone at QCS from initial concept drawings to the installation of the stone.
16:41 18 Aug 18
20:19 17 Aug 18
Great business. I got quartz countertops from them after checking five other places. They were easy to get in touch with and we're always on time. Well organized and consistent. Fast installation. Very good selection. I will definitely use them again on my next phone project. Very reasonably priced as well.
14:20 12 Jul 18
Cary Ann Terry
15:26 27 Feb 18
We just remodeled our kitchen and purchased granite countertops through Quality Stone Concepts. I am so glad that we chose them. Everyone that I dealt with was so hopeful and patient. I highly recommend them!
Leah Jo Krueger
22:31 31 May 17
We had a perfect experience with this company. Rob was amazing to work with and make a beautiful bathroom vanity redo happen for us. Professional, solid product, great price and we are 110% satisfied! Will return when we decide to redo our master bath!
Kelly Williams Fougerousse
23:40 22 May 17
Great job in letting us pick the perfect stone for our kitchen. Amazing install team with quality work and attention to detail! Thank you!!
01:51 10 Jan 17
This company is reliable as your next door neighbor with a home town feel. My wife and I were treated like family and will go to quality stone concepts for all future projects! Earned our trust for life!
Vini Vincenza Guillen Signorelli
17:53 02 Nov 16
They built my kitchen island with an unusual design it was beautiful until the recent flood. So now I'll have my island and cabinets for an amazing kitchen. Patrick is outstanding
17:37 03 Aug 16
My kitchen counters are fabulous thanks to Terry and company. The installation was perfect and they installed in one day. Highly recommend this company.
Andrea Rae Swihart
23:06 22 Jul 16
This company is amazing! They came out very quick to give us a quote. And when they came to actual measurements, the price did not change. We had the granite installed this afternoon, and it looks amazing!!! The installers were very professional and worked very fast. And even gave us some advice on plumbing, etc. I would recommend this company to everyone!!! I will post a picture of the finished kitchen once we do our backsplash over the weekend.
11:58 11 Mar 16
Our kitchen looks amazing, thanks to Quality Stone Concepts. The attention to detail and the incredible customer service is absolutely incredible.QSC exemplifies what a local company should be. They set the bar high, and their works shows it. We loved working with everyone at QSC, and our granite is just gorgeous.
Tammy Hool Miller
11:19 20 Oct 15
Big shout out to Quality Stone Concepts for a being so patient with our time schedule. The employees are so awesome and helpful. We LOVE our new counter tops.